"Excellent buy robust and effective for heavy use.I will definitely promote this amongst my colleagues and other interested parties.I have used these before and have not found a like for like replacement that matches the quality of this product."
2 of 2 people found this review helpful.
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Review 3 for Master Lock Excell Keyed Alike Disc Padlocks Max. Shackle W x H: 21 x 16mm 2 Pack
"I bought two of these about a year ago for my garden shed, initially they were OK then of the one of the locks started getting stuck. I tried to turn the key and the key just snapped, this was a few months ago and now the same thing has happened again. I am now down to my last key and in the market for two new locks as I can't afford to have the key snap again."
MasterLockCompany18 Apr 2016
We appreciate your feedback and apologize for your inconvenient experience with this product. Please be certain the key way cover is pushed completely down allowing the key to insert fully. If this key cover is not fully pushed down, the key cannot insert all the way in and will not turn. In this scenario, extra torque on the key could cause it to break. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at Tel: 01279-810-350
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Review 7 for Master Lock Excell Keyed Alike Disc Padlocks Max. Shackle W x H: 21 x 16mm 2 Pack
"Bough these a few months ago and now down to last key, one has snapped in the lock rendering it useless, another has bent when a tool bag snagged on lock while key was in it. I now realise the keys are made from cheap pressed steel which may be OK if turning the key wasn't part of the swivel action to close the lock. Initially very impressed, but not now, extremely disappointed."
4 of 4 people found this review helpful.
MasterLockCompany28 Jan 2016
Thank you for your feedback on this product and keys. I have shared your information with the product team for review.