"I bought these taps to replace an expensive set bought 20 years ago. They are great quality and a lovely pale gold, not cheap looking like so many other cheaper taps. I have not had them fitted yet, but from other reviews i'm sure there won't be any problems...... if there were I know a hassle free replacement would be provided. Screwfix believe in, and practice GREAT customer service."
"I got these when they were on offer at 30% off , excellent value. Advise you to check fully when you open the box.The shower handle was badly broken and cracked on ours..However Screwfix did exchange , even tho the price had gone back up to its original by 30% ! Good value & quality compared to anyone else.Much improved our bathroom refurb."
"I bought this tap to replace one installed 13yrs ago! and found exactly the same problem when installing. Keep a 3/8in hex key handy to tighten the connection between leg fitting nut and main body. Otherwise , fitted easily with no problems."
"I bought this to replace my previous bath mixer/shower taps on which the diverter had failed after around 13 years. The Swirl is classy looking and unlike my previous taps the plating didn't deteriorate quickly.
Alas, after only 13 months the diverter on this one failed meaning water was being fed through both the tap and the shower at the same time. Fortunately it comes with a 2 year guarantee so I removed the faulty section, took it back to my local Screwfix and they swapped the faulty part for me without any hassle.
I did some checking on the internet and I see others have encountered the same issue. Maybe we've just been unlucky but for around £90 I'd have expected it to last for a few years more so unfortunately I can't recommend this product. I can recommend Screwfix for their hassle free exchange of the faulty part.
Great looking product let down (on this occasion) by poor reliability. Maybe I was just unlucky."
"I bought this shower mixer and a matching sink tap mixer in November 2012. January 2014 and the shower mixer barely works any more, making showering or drawing a bath a major feat and nearing impossible. The sink taps have started to oxidize around the neck of the tap heads, and the Hot label has worn away. The taps are used very lightly, max two people using at any day. Cost me well over £100 to install. Very unhappy about this and do not recommend these products."