"The product is good but beware as the Title "Yale Ultimate 2-Room Alarm Kit", Screwfix Product Code: 56008, seems to be in error as the box and instructions say "Easy Fit SmartPhone alarm system". Instructions go on to say "...NOT compatible with SmartHome alarm, HSA6000 series and HSA3000 series accessories. Please note to prefix 'EF-' on the front of the part number to indicate compatibility. It is also compatible with accessories labelled 'For use with SmartPhone alarm only'". Confusing or what? Especially when you only get the detail instructions once the kit is delivered!"
"This alarm was ridiculously easy to install...and I am not an experienced (or keen!) DIYer!
The Yale Easy Fit alarm is packed with clever features and yet is not complicated to either fit or set up. It's easy to use the SmartPhone app to control it and look at photos from the PIR. It is very loud as I found out when we tested it.
I found the quality of the components in the box to be excellent and now have a modern, professional grade alarm......it even looks good, so much so that one of my neighbours has bought the exact same one now!
Also clearly having a big 'YALE' badge on the bell box is a good deterent.
If you want a professional grade system, to fit yourself , then I consider this excellent value for money and with Screwfix it arrived the next day."
"After having this system since Christmas I have to say I'm really pleased with it!
As other have said you will need to spend a bit extra if you have a bigger house although what it came with in the box was enough to secure the downstairs of my house. I have since added upstairs sensors and a door switch.
I have a rural wireless broadband set-up but have had no issues with the alarm working with it.
I have not had to call support but their number can be found in the App if you need it.
All in all if this system is in your price range and you like a cool gadget I doubt you will be disappointed!"
"Yale's innovative alarm system is certainly worth a look, particularly if you like your gadgets! I was attracted to this alarm, as opposed to other systems, by the app-control feature and camera and video PIR's (a camera comes in the box as standard). Yale certainly appear to be ahead of the competition.
The alarm arrived in kit form, pre-programmed, and installation was really straightforward - once I'd registered my app and contact details then carried out a device 'walk' around test - to check all sensors were operating within radio range - I was good to go....
The app has a really slick feel about it and is also straightforward to navigate. There are nine simple, self-explanatory, icons available on the 'home' screen (since Yale's latest app upgrade). Other useful features I found include an option of a 'comfort' Led for your outside siren, a 'request image' option to see what is going in your rooms in real-time, also the image bank to store your pictures on to the Yale remote server.
One thing to mention is it is perhaps best to leave the 24-hour periodic device supervision 'disabled' since I found it can run down the sensor batteries somewhat more rapidly. Also, don't forget to turn your siren tamper 'off' before mounting it on to your house wall, or you'll risk a massive earache! All in all though a fantastic alarm system and highly recommended!"
"Easy to install with a little patience, I find this alarm easy to use and a flexible system to extend when needed. being able to use my Smartphone to control the system is a great modern alternative to the traditional control unit - the PIR camera gives a clear picture when activated.
Great Customer support from Yale, the techies on the helpdesk really know their stuff"
"Had this alarm system for two months and absolutely love it. Very easy to install (have BT Broadband), easy to add extra devices and gives me the piece of mind I need when I'm away from the house: know that alarm hasn't gone off; can take pictures to double check everything ok; and even know when my wife gets back from work! Of course if the alarm does go off I can double check the images to see if there is an intruder, call the police if there is, inform my keyholder or reset the system remotely. Also very easy to set the downstairs system from the key fob in my bedroom.
It's not cheap at 499 pounds and you'll need to spend another 250-300 pounds for a 4 bedroom house but makes economic sense for those considering a monitored system which is slightly more expensive for a low-tech system, gives less piece of mind and incurs a monthly monitoring charge .
Description does say 2 contacts but only comes with one - contacts are 21 pounds but Screwfix provided one FOC when I called up"
The only issue you may find with having a BT Homehub is for some reason it will not issue a dhcp address to the alarm control box.
Unfortunately this is not the fault of the alarm and I fixed that by introducing a 2nd dhcp server on my network but this is not for everybody to setup. Without a dhcp address the alarm control box does not connect to the internet.
But it's all working now and I like the fact that I can arm/disarm with my smartphone and view pictures the pir sensors take when it detects movement.
You don't need any port forwarding on the firewall for this to work as the control box maintains a continuous outbound connection to the yale servers."
"I have just spent a fruitless 5 hours trying to set this system up. Pros - SmartPhone app downloads and installs well - Yale provide a helpful video on YouTube - There are some good reviews Now the Cons -The software in the app has changed and now no longer matches the instructions in the box or on YouTube (there are no updated instructions available to download from Yale's website) - The instruction manual mentions 2 default codes for the key pad, neither work, nor does the factory re-set - The additional PIR camera sensor I bought is not recognised / cannot be paired with the control box (and yes it is the correct one) - There is no support from Yale on a Saturday (when most DIY installs are going to take place). So the unit is going back to ScrewFix. I'm very disappointed by Yale, they are trading on a Brand Name without the support or attention to detail that their customers deserve. So 5 stars for features, and 1 star for everthing else, particularly as it is not possible to get the features to work !"
"At £500, i expected at least what was advertised, its says it has two door contacts, in fact its only supplied with one! easy to fit, yes, but if you have BT infinity, forget it, The Hub blocks all communications even with the firewall off and the panel IP placed in the DMZ zone. Yales support is non existent, No info abort TCP/UDP ports required so that port forwarding can be enabled in an attempt to resolve the coms issue. Very disappointing, expensive white Elephant"