"Bought this to replace an ageing valve on the toilet which wasn't sealing too well anymore. Was same length as original, which as a bonus as some are different lengths and fitted with no leaks; valve works well with screw simple to turn; maybe old one was seizing up. Very happy with the product and would recommend."
"Cheap replacement that does the job! It replaced a leaking original fit toilet service valve with ease. The job took me 10 mins including isolating the cold water and removing the old valve. Local Plumber quoted £50 for the same job. The valve has been in place for 2 weeks, no sign of any leaks or problems, so very happy."
"Why on earth this has been designed in 2 pieces I will never know; there really is no need. As previous posters have said, make sure that the allen key socket is tightened before fitting, otherwise you will be fighting a battle with the compression fitting to the pipe, the nut to the tap end and stopping the middle part from spinning undone. Just a nuisance device really and best avoided in my opinion."
"Purchased this valve with a concealed cistern to replace it for a customer. The valve becomes loose in the body when you tighten the nut to the fill valve and leaks. I tried a few times to re-assemble the fitting but it still leaked so fitted a flexi hose in the end. I would never fit another one of these valves again. I cant risk it leaking in a customers house."
"Valve when screwed up to 1/2" plastic cistern fill valve continually leaked. I tried numerous time, connecting it to 2 different fill valves, with no success. Could not tighten nut enough to compress plastic washer. I cross threaded the nut thread a few times, no matter how hard I tried to keep it square.
As said on another rating, the body is in 2 parts and when you tighten the nut up, the lower body unscrews and leaks.
I tried numerous ways and times and even asked a plumber mate to have a go. It leaked for him also.
I have now removed it (again) and replaced it with a 1/2" flexible pipe, which is not leaking.
I am going to return this and ask for a refund, as in my opinion it is unfit for purpose."
"Ok, so plumbing isn't my favourite job, but I thought I could handle changing a service valve (and cistern filler) as we had a leak.
This product just added to my pain.
The valve is actually in two parts, which I only realised after I had installed everything, switched on the water, had water pouring out of it, scratched my head for a while and then read some of the negative reviews on here!!
Before installing one of these, make sure the service end is screwed into the main body. I used a bit of PTFE tape just to make sure."
"This product is likely to come apart when first used. After reading previous reviews, I checked the insert was suitably tightened, however, by the time I nipped it up it had managed to loosen itself. The first time you notice this is when you open the valve and spray water all over the room. Clearly there is a manufacturing/assembly issue with this product. There is an alternative Conex available from Screwfix, but unfortunately it is shorter and not a direct replacement."
"Be warned, The valves are not fully assembled. The shaft on all 4 packs I purchased were loose. I hadn't notice until filling the system, Had to remove and tighten every one of the shafts . I Don't expect to have too tighten a machined thread on the shaft. This should have been completed before leaving the factory. Friday afternoon job. 3/8 Allen key required."
"Bought this to replace a worn service valve while doing some repair work to toilet. That went all fine. Put this on, what a piece of junk!. Pulls out the 1/2 inch connector that goes into the valve body when you tighten bolts. Sprayed water all over place when I put water back on to test.
Only buy this if you want to flood yours or a customers house out!.