"We bought this to replace an old one of the same model number. Its great as we know exactly how to use it and we literally had to swap the old one for the new and didnt have to wire anything in, just click it on the same connectors. There have been several improvements since the old one - it automatically changes the time when the clocks got back/forward, and the main one is that the screen is now back lit, so we can now read it in the depths of the airing cupboard! it beeps when you press a button, and you can take it right out to change the settings if you want to as it had an internal battery. Excellent!"
"Installation is like any other unit but most importantly this unit is quite easy to use, unlike many other programmers so hopefully you can avoid call backs from customers who can't operate their heating!"
"Straight replacement for same defective item which was 3 years old. They don't appear to like power cuts/bad mains switch overs. Mine defaulted to heating and water on in the middle of the night. Not good"
"I have had one from new for 3 years and it has now packed up.Searched on Google and came across others with same issue of blank screen. Can only be replaced. If I knew I could simply fix another make I would do so but may have to opt for another of these again!"
"Works well but now on my third timer as the first one died after removing it from the wall without turning off the power (the instructions warn against this) the second following a power cut in a thunderstorm. It seems the electronics are very sensitive."
"I've had one of these programmers about three years. From the outset it was unreliable after a power cut, sometimes running the heating continuously while the display remained blank. It would 'recover' if switched off and on again, so the problem is probably a sensitivity to spikes. Now it has taken to running the heating and hot water when both thermostats are OFF (Select set to 'auto'). Clearly I'm going to have to replace it. If it weren't for the plug-in base I'd probably go for a different brand."
"Had to purchase this replacement after the original gave up on the digital display after only 30 months. If I had been quicker I could have replaced it under garuntee as there is an expiry date inside the unit. I cannot recommend this product at the moment as only time will tell if it will last."