"I decided to go for the Record brand over the cheaper Forge Steel with the hope of getting a better quality, longer lasting wrench. The tool supplied didn't live up to this! The shaft was twisted and the pivoting part of the head was so far out of alignment it didn't move. Record's quality control department (if they have one?) must have been on a tea break when this one came through. To give Screwfix credit, they arranged a replacement and collection of the duff one from me, even though the original purchase was from a trade counter - very well done for that. I am pleased to say that the replacement is of far superior quality and meets my original expectation of a quality, made to last tool."