".Barrhead I was absolutely amazed by the contents of this package. Everything including hatch hinges and hatch lockcatch was there. The instructions were very clear. The hardest part for me was amending the hatch to swing down but the fitting of the ladder must have taken all of 1 hour, and it works a treat. Very suitable product as long as you check your house floor to loft floor is within the stated maximum height. Well done Abru for designing a great product"
"The ladders ultimately do what you want the to do....get you in and out of the loft. I was disappointed in the finishing. A couldn't fit the hand rail as one of the holes hadn't been drilled out on the handrail properly. I also couldn't fit the securing bracket as the holes drilled on the right hand side of the ladder weren't in the correct place, yet the left hand side ones were.....don't know if I've had a bad batch. As I say forgiving the above (which you shouldn't have to) the ladders do their job."