"The UPC window levers were exactly what I required. Easy to fit and I was very pleased with the product. There was a problem with the item I first collected, the packaging had been opened and one of the levers was faulty, I only looked at the other one! However the Screwfix staff were excellent and sorted out a replacement pack. Anyone can have a problem, it's how it is dealt with that matters and mine was resolved very efficiently with no issues. Thank you."
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Review 2 for ERA Crusader Friction Window Hinges Side-Hung 311mm Pack of 2
"This item is listed as being 14mm wide which would make it the slimline stay that I require. However be warned this item is in fact the standard 18mm wide stay and will not fit the slimline windows. The width column on the product page is completely incorrect. I held off ordering elsewhere trusting the details listed online and when I collected I was very annoyed to see they were the wrong size. I now have to wait and order from elsewhere which means my work will not be completed before xmas. Simple details like this can make a big difference, surely Screwfix understand that? Please amend your website for this item to prevent other people having similar problems."