"i had the boiler installed and two days later the circuit board went faulty and had to be replaced, which took biasi one and a half weeks to attend to . now after 4 months the circuit board has gone faulty again and we are still waiting for it to be repaired after another week of no hot water or heating . cheers biasi."
23 of 24 people found this review helpful.
Biasi Product Expert14 Aug 2015
Hi, I'm sorry to hear about the issues you have experienced, We use top quality Italian components within our boilers and test every boiler before it leaves the factory, but even after testing things can become faulty. I see from our records that we didn't respond within our normal call out time on the first occasion for which we apologise. The model you purchased comes with a 5 year guarantee covering parts and labour.