"Next day delivery great. The hood is lightweight, attractive and should have been straight forward to fix. However, the collar supplied was not fit for purpose. The bag with that and other bits had been wrapped so tightly, that the brittle plastic was broken and couldn't be used. I ended up using mastic to fix a round reducer to the top to fix to the Manrose cooker hood kit. The other problem I had was fitting the chimney which comes in two parts to reach most ceilings. One part was too long and the pre-drilled one was too short. It was probably my DIY skills that were lacking and I didn't want a join line on the chimney. This was the most frustrating element for me (more so than the collar). However, the client (aka the wife) is pleased with the result. What would improve my rating - a better collar made of better plastic that can link direct to the cooker hood duct kit and a paper template for marking the wall prior to fitting. It has only been operational for two days but is quieter than the previous hood. As other reviewers have said the light isn't great. But that said, I'd recommend this product."